Terms of Service

Effective Date: June 14, 2026  |  Last Updated: June 14, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Wing Snob ("we," "us," "our," or the "Company") governing your access to and use of the Wing Snob website at wingsnob-cafe.click, all related subdomains, mobile-optimized versions, and any other online or offline services we provide (collectively, the "Services").

By using our Site or placing an order for food or beverage products, you represent that:

• You are at least eighteen (18) years of age, or you are accessing the Site under the supervision of a parent or legal guardian who agrees to these Terms on your behalf;
• You have the legal capacity and authority to enter into a binding agreement;
• You will comply with all applicable federal, state, and local laws, rules, and regulations in connection with your use of our Services;
• All information you provide to us is accurate, current, and complete.

These Terms apply to all visitors, customers, registered users, and any other individuals who access or use the Services. Your continued use of the Site following the posting of any updates or changes to these Terms constitutes your acceptance of those modifications.

2. Description of Services

Wing Snob is a food service establishment offering a variety of chicken wing dishes, sauces, sides, beverages, and related food and beverage products. Our Services include, but are not limited to:

• Online Ordering: Customers may place orders for food and beverages through our website for pickup, dine-in, or delivery (where available).
• Menu Browsing: Users may browse our current menu offerings, pricing, nutritional information, and promotions.
• Loyalty and Promotional Programs: We may, from time to time, offer loyalty rewards, discount codes, gift cards, or promotional offers to our customers.
• Customer Communication: Users may contact us through the Site to submit inquiries, feedback, catering requests, or other communications.
• Third-Party Delivery Integrations: We may partner with third-party food delivery platforms and services to facilitate delivery of orders to customers at their requested location.
• Catering Services: We may offer catering packages for events, subject to separate agreements and availability.

We reserve the right to modify, suspend, expand, or discontinue any aspect of our Services at any time, with or without notice, at our sole discretion. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Availability of specific menu items, ingredients, or offerings is subject to change based on supply, season, operational capacity, and other factors. We do not guarantee the availability of any particular item at any given time.

3. User Obligations and Prohibited Activities

3.1 General Obligations

As a condition of using our Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the confidentiality of your account login credentials and promptly notify us of any unauthorized use of your account;
• Use the Site and Services only for lawful purposes and in a manner consistent with these Terms;
• Comply with all applicable federal, state, and local laws, ordinances, and regulations;
• Treat our staff, delivery personnel, and other users with respect and courtesy.

3.2 Prohibited Activities

You expressly agree not to engage in any of the following activities:

• Using the Site for any fraudulent, deceptive, or unlawful purpose;
• Submitting false, misleading, or inaccurate orders, personal information, or payment details;
• Attempting to gain unauthorized access to any portion of the Site, server infrastructure, or any systems or networks connected to our Services;
• Using automated scripts, bots, crawlers, scrapers, or other automated means to access, collect, or index any content from the Site without our express written permission;
• Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of any software underlying the Site;
• Uploading, transmitting, or distributing any viruses, malware, ransomware, or other harmful software or code;
• Interfering with or disrupting the integrity or performance of the Site or servers;
• Harassing, threatening, or intimidating our employees, agents, or other customers;
• Posting, transmitting, or distributing any content that is defamatory, obscene, hateful, discriminatory, or otherwise objectionable;
• Reselling, redistributing, or commercially exploiting our Services without express written authorization;
• Using our trademarks, logos, or brand materials without prior written consent;
• Circumventing or manipulating any pricing, discount, or promotional mechanisms;
• Engaging in any activity that violates the rights of third parties, including intellectual property rights and privacy rights.

We reserve the right to investigate any suspected violations of these Terms and to take appropriate legal or administrative action, including suspension or termination of your account, reporting to law enforcement authorities, or seeking injunctive or other equitable relief.

4. Orders, Payments, and Pricing

4.1 Placing Orders

When you place an order through our Site, you are making an offer to purchase the selected food and beverage items at the prices listed. We reserve the right to accept or reject any order at our sole discretion. An order is confirmed once you receive a written or electronic confirmation from us.

4.2 Pricing

All prices displayed on the Site are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, delivery fees, service charges, or gratuities unless explicitly stated. We make reasonable efforts to ensure the accuracy of pricing displayed; however, in the event of a pricing error, we reserve the right to cancel or correct any order affected by such an error and notify you accordingly.

4.3 Payment Terms

Payment for orders placed through our Site must be made at the time of ordering using accepted payment methods, which may include major credit cards (Visa, MasterCard, American Express, Discover), debit cards, digital wallets, and other payment options as made available. By submitting your payment information, you:

• Represent that you are authorized to use the designated payment method;
• Authorize us to charge your payment method for the total amount of your order, including applicable taxes and fees;
• Agree to pay all charges incurred in connection with your order.

We use industry-standard encryption and secure payment processing technology to protect your financial information. We do not store complete credit card numbers on our servers. However, we cannot guarantee absolute security of payment data transmitted over the internet.

4.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has commenced. If you experience an issue with your order, such as an incorrect item, missing item, or food safety concern, please contact us immediately at [email protected]. We will evaluate each request on a case-by-case basis and may offer a refund, store credit, or replacement at our sole discretion. Refunds, if approved, will be processed to the original payment method within five (5) to ten (10) business days.

4.5 Taxes

You are responsible for all applicable federal, state, and local sales taxes, use taxes, and any other taxes or fees imposed in connection with your purchase of our products and services. We will collect and remit sales tax as required by applicable law.

5. Intellectual Property Rights

5.1 Ownership

The Site and all of its contents, including but not limited to text, graphics, photographs, logos, trademarks, service marks, trade dress, menu designs, video content, audio clips, software, and other materials (collectively, "Content"), are owned by or licensed to Wing Snob and are protected by United States federal and state intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable laws.

5.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use in connection with ordering food products and using our Services. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Content;
• Use any Content for commercial purposes without our express written consent;
• Remove or alter any copyright, trademark, or other proprietary notices.

5.3 Trademarks

The "Wing Snob" name, logo, and all related marks, product names, and slogans are trademarks or service marks of Wing Snob. You may not use these marks without our prior written permission. All other trademarks referenced on the Site are the property of their respective owners.

5.4 User-Submitted Content

If you submit reviews, comments, photographs, feedback, or other content to the Site or through our social media channels ("User Content"), you grant Wing Snob a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, translate, distribute, and display such User Content in connection with our business and promotional activities. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe any third-party rights.

6. Disclaimers and "As-Is" Basis

7. Limitation of Liability

8. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and its affiliates, officers, directors, employees, agents, licensors, suppliers, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Site or Services;
• Your violation of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your infringement of any intellectual property or other rights of any third party;
• Any User Content you submit, post, or transmit through the Site;
• Your negligence or willful misconduct.

We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate fully with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

9. Third-Party Links and Services

The Site may contain links to third-party websites, applications, or services, including food delivery platforms, payment processors, and social media networks. These links are provided for your convenience only. We do not endorse, control, or assume any responsibility for the content, privacy practices, or services of any third-party websites or services. Your access to and use of any third-party websites or services is subject to the terms and conditions and privacy policies of those third parties. We encourage you to review those policies carefully before engaging with any third-party service.

We shall not be liable for any damages or losses arising from your interaction with third-party websites or services, including any transactions you complete with third-party delivery partners.

10. Privacy and Data Protection

Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection, use, and sharing of your information as described in our Privacy Policy. We comply with applicable federal and state privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 45 et seq.) governing unfair or deceptive practices related to consumer data.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as described in our Privacy Policy.

11. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to these Terms, the Site, or the Services shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Wing Snob's principal place of business is located, without regard to its conflict of law principles.

Subject to the dispute resolution provisions set forth in Section 12 below, you agree that any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located in the state of Wing Snob's principal place of business. You hereby irrevocably submit to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

These Terms are subject to applicable federal laws, including the Federal Trade Commission Act, the Electronic Communications Privacy Act, and other applicable federal consumer protection statutes.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services informally by contacting Wing Snob at [email protected]. We will attempt to resolve the dispute informally within thirty (30) calendar days of receiving your written notice. If we are unable to resolve the dispute informally within that period, either party may proceed with formal dispute resolution as set forth below.

12.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for disputes that qualify for small claims court, you and Wing Snob agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services shall be resolved exclusively by final and binding individual arbitration, rather than in court. Arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect, which are available at www.adr.org. The arbitration shall be conducted in the English language.

The arbitrator shall have authority to award any remedy that would be available in a court of law. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees in arbitration, unless the arbitrator determines that a party's claims or defenses were frivolous or filed for an improper purpose.

12.3 Class Action Waiver

YOU AND WING SNOB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. FURTHER, UNLESS BOTH YOU AND WING SNOB AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

12.4 Exception for Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, or other intellectual property rights.

13. Term and Termination

13.1 Term

These Terms shall remain in full force and effect for as long as you access or use the Site or Services, or maintain an account with us.

13.2 Termination by You

You may terminate your use of the Site and Services at any time by discontinuing access to the Site and, if applicable, requesting deletion of your account by contacting us at [email protected].

13.3 Termination by Wing Snob

We reserve the right to suspend, restrict, or terminate your access to the Site and Services, in whole or in part, at any time and for any reason, including but not limited to:

• Your violation of any provision of these Terms;
• Conduct that we, in our sole discretion, determine to be harmful to other users, third parties, or our business interests;
• Requests by law enforcement or other governmental authorities;
• Technical or security concerns;
• Extended periods of inactivity;
• Discontinuation of our business or Services.

We will endeavor to provide reasonable notice of termination where practicable, but reserve the right to terminate access immediately where we deem it necessary.

13.4 Effect of Termination

Upon termination of your access to the Services, your license to use the Site will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation: Sections 5 (Intellectual Property), 6 (Disclaimers), 7 (Limitation of Liability), 8 (Indemnification), 11 (Governing Law), 12 (Dispute Resolution), and 14 (Severability).

14. Changes to Terms

We reserve the right to modify, update, or replace these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also provide additional notice of material changes through email notification (if you have provided us with an email address), a prominent notice on the Site, or other reasonable means.

Your continued use of the Site or Services after any such changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Site and Services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

15. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

The parties further agree that any invalid or unenforceable provision shall be replaced by a valid, enforceable provision that most closely achieves the intent and economic effect of the original provision.

16. Entire Agreement; Waiver

These Terms of Service, together with our Privacy Policy and any other agreements, policies, or guidelines incorporated by reference herein, constitute the entire agreement between you and Wing Snob with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, relating to such subject matter.

Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by a duly authorized representative of Wing Snob. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default of the same or similar nature.

17. Force Majeure

Wing Snob shall not be liable for any failure or delay in performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fire, flood, war, terrorism, government actions, labor disputes, power outages, internet or telecommunications failures, or supply chain disruptions. In the event of a force majeure occurrence, we will notify you as soon as reasonably practicable and resume performance as soon as the circumstances permit.

18. Accessibility

Wing Snob is committed to making our Site accessible to individuals with disabilities in accordance with applicable laws, including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience any difficulty accessing any part of the Site, please contact us at [email protected] so that we may assist you and address any accessibility concerns.

19. Electronic Communications

By using our Site and Services, you consent to receiving electronic communications from us, including emails, text messages (if you have opted in), and notices posted on the Site. You agree that all notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that your electronic acceptance of these Terms or any agreement, document, or form through the Site constitutes a valid and binding electronic signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001 et seq., and applicable state laws.

20. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you wish to exercise any rights you may have under applicable law, please contact us using the information below: